Event Tickets Center Complaints and Reviews

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  • Customers like
    • Real tickets no hassles2
    • Nada1
    • Real tickets at half price1
  • Customers don't like
    • Unwillingness to be fair7
    • Dishonesty5
    • False advertising5

  • Jul 25
  • Tickets
  • Los Angeles, California
  • Event Tickets Center Concert Tickets
  • 16
  • REVIEW RATING 4/5

FedEx would not leave the tickets at my home. I paid $15 for delivery ( and nearly $100 in service fees). I was not informed they would ship via FedEx or I would have had them sent to my office. Today ( the day prior to the concert and a weekend day)I have to drive 30 miles to pick them up and the company is not willing to reimburse the shipping charge. BUY YOUR TICKETS ELSEWHERE where they can... Read more

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  • Jul 18
  • Tickets
  • Coquitlam, British Columbia
  • Event Tickets Center Show Ticket
  • 45
  • REVIEW RATING 4/5

I received an email from a friend regarding a show we could go to and take her husband for his birthday.When I received my MasterCard bill it was for $680 .they charged $139 per ticket plus $100 service fee plus US exchange .So tickets that would have cost $111x3=$333 Canadian cost $680.I called the company and they were less than helpful said the service charge was to get the best tickets .When... Read more

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  • Jul 09
  • Tickets
  • Herndon, Virginia
  • Event Tickets Center Concert Ticket
  • 73
  • REVIEW RATING 4/5

I ordered pit tickets and received lawn tickets and they wouldn't do anything about it. Had a screen shot of the order and received something completely different. Talked to Aisha in customer service and she is WORTHLESS!!! Go directly to legitimate ticket centers. Event ticket center is nothing but a middle man. Called Mike at Joe Knows Tickets he was able to help with this problem. You pay an... Read more

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  • Jun 28
  • Tickets
  • Milford, New Jersey
  • Positive Experience
  • 134
  • REVIEW RATING 4/5

I was so nervous when I read these reviews after ordering VIP tix for Train, The Fray, and Matt Nathanson at PNC Bank Arts Center on June 27, 2015. Especially since I ordered them on Thursday night for a Saturday show. But my tickets arrived via Fed Ex by 10 a.m. Saturday morning, and they were legit. We had a great time with the VIP experience. After I read the bad reviews, I called back... Read more

Was this review helpful? 1 1

  • Jun 17
  • Tickets
  • Richmond, Virginia
  • Fords Theatre Event Ticket
  • 185
  • REVIEW RATING 5/5

Googled tickets for a production at Ford's Theatre. Brought up event ticket sales as the first on Google. Looked like Ticketmaster and made the assumption I was on its site. Bought "best available" for the date and paid well over $200 for two tickets after a substantial ticket price plus service fees and shipping charges. What I received were two tickets in somebody else's name for the upper far... Read more

Was this review helpful? 1 0

  • May 26
  • Tickets
  • Phoenix, Arizona
  • Event Tickets
  • 201
  • REVIEW RATING 4/5

I bought tickets to U2 in Phoenix 7 weeks in advance. The tickets were half off face value, and the fees were reasonable. The tickets were sent right over and I had no trouble printing them out. The tickets were totally legit and exactly as advertised. The concert was great and we all had a really good time. No hassles at all. I wanted to write this review because I read other reviews on this... Read more

Was this review helpful? 0 0

  • May 15
  • Tickets
  • Event Tickets
  • 161
  • REVIEW RATING 4/5

Price of tickets for an event should have been 59.50 per seat, charged 128.00, plus a processing fee. We thought we were purchasing tickets from a vetted ticket outlet for the venue as Event Tickets was the first site on google search with a very misleading website address. This company is simply a ticket scalping outlet. Please be cautious and don't be deceived when purchasing tickets online. ... Read more

Was this review helpful? 1 0

  • Apr 23
  • Tickets
  • Lakeland, Florida
  • Ticket
  • 334
  • REVIEW RATING 5/5

I purchased tickets that were supposed to be front row and paid a lot of money for them, but they were front row and a gift so I spent the extra money. The tickets ended up being the 27th row. They literally had closer seats still available at the box office for one third of the price I paid. I have called customer service and sent the email and left voice mails. To this point I have not... Read more

Was this review helpful? 5 0

They're dumb & sold me way overpriced tickets for crappy seats when on the actual event site there were better seats for sale for half the price. I demand a refund or the ability to sell my tickets back. Add comment

  • Apr 20
  • Tickets
  • Costa Mesa, California
  • Concert Tickets
  • 205
  • REVIEW RATING 5/5
Event Tickets Center - Scam!
1 of 2

We received Literally the last row in the not-soled out auditorium...we paid more than double the orchestra cost and got the worst seats in the house!!!! Went to see Jake Shimabikuro at the Orange County Performing Arts Center, had friends buy the tickets. Wanted to buy 6 tickets... were forced to buy 7 tickets by the Event Ticket Center. They said they could only sell 5 or 7 tickets as a... Read more

Was this review helpful? 3 0

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