Event Tickets Center Complaints and Reviews

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  • Customers like
    • Real tickets no hassles2
    • Nada1
    • Real tickets at half price1
  • Customers don't like
    • Unwillingness to be fair7
    • Dishonesty6
    • False advertising5

  • 2 days ago
  • Tickets
  • Carlsbad, California
  • Tickets For An Event
  • 10
  • REVIEW RATING 3/5

Purchased tickets to Pippin, were promised our tickets would come in mail the week of event. Never showed, we called them they said to pick them up at events box office on the day of our event and of course the box office knew nothing about it and said we were scammed. After sitting in the lobby of the civic theater an hour and a half before our event and calling six different phone numbers, we... Read more

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  • Aug 20
  • Advertisements and Cons
  • Liberty, New York
  • Online Ticket Purchase
  • 31
  • REVIEW RATING 4/5

COMPLETE RIPOFF AND FRAUD!!!! I purchased 8 tickets on line July 26 at $47 each through Bethel woods Arts center for an August 23 show. Didnt realize I was being scammed by ticket brokers. "Bethel" forwards your request to "The Event center" who then forwards the order to a "3rd party" "Ice cold tickets". First I was charged and additional $26 processing fee per ticket plus a $15 delivery fee,... Read more

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  • Aug 20
  • Tickets
  • Edison, New Jersey
  • Event Tickets
  • 21
  • REVIEW RATING 4/5

My husband bought two tickets from the website. The face value of the ticket was $188. So we paid $188 * 2 + service fee $57.34 * 2 + delivery fee of $25 and totally it costed us $515. The location of the section is not even the best zone. It will take us 12 days to get the ticket. I don't know what kind of delivery costs $25 for two paper tickets and takes 12 days to arrive. Then my husband... Read more

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  • Aug 14
  • Tickets
  • Tucson, Arizona
  • 19
  • REVIEW RATING 3/5

Paid for tickets that were already sold, no email or phone call until i called them. No I have to wait for days for a refund. No help with the customer service, never will I use this site again, should have stuck with Stub Hub. This was my first and last experience with these guys. xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx x xx xx x x x x x x x x x x... Read more

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  • Jul 25
  • Tickets
  • Los Angeles, California
  • Event Tickets Center Concert Tickets
  • 42
  • REVIEW RATING 4/5

FedEx would not leave the tickets at my home. I paid $15 for delivery ( and nearly $100 in service fees). I was not informed they would ship via FedEx or I would have had them sent to my office. Today ( the day prior to the concert and a weekend day)I have to drive 30 miles to pick them up and the company is not willing to reimburse the shipping charge. BUY YOUR TICKETS ELSEWHERE where they can... Read more

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  • Jul 18
  • Tickets
  • Coquitlam, British Columbia
  • Event Tickets Center Show Ticket
  • 71
  • REVIEW RATING 4/5

I received an email from a friend regarding a show we could go to and take her husband for his birthday.When I received my MasterCard bill it was for $680 .they charged $139 per ticket plus $100 service fee plus US exchange .So tickets that would have cost $111x3=$333 Canadian cost $680.I called the company and they were less than helpful said the service charge was to get the best tickets .When... Read more

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  • Jul 09
  • Tickets
  • Herndon, Virginia
  • Event Tickets Center Concert Ticket
  • 100
  • REVIEW RATING 4/5

I ordered pit tickets and received lawn tickets and they wouldn't do anything about it. Had a screen shot of the order and received something completely different. Talked to Aisha in customer service and she is WORTHLESS!!! Go directly to legitimate ticket centers. Event ticket center is nothing but a middle man. Called Mike at Joe Knows Tickets he was able to help with this problem. You pay an... Read more

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  • Jun 28
  • Tickets
  • Milford, New Jersey
  • Positive Experience
  • 184
  • REVIEW RATING 5/5

I was so nervous when I read these reviews after ordering VIP tix for Train, The Fray, and Matt Nathanson at PNC Bank Arts Center on June 27, 2015. Especially since I ordered them on Thursday night for a Saturday show. But my tickets arrived via Fed Ex by 10 a.m. Saturday morning, and they were legit. We had a great time with the VIP experience. After I read the bad reviews, I called back... Read more

Was this review helpful? 3 1

  • Jun 17
  • Tickets
  • Richmond, Virginia
  • Fords Theatre Event Ticket
  • 218
  • REVIEW RATING 5/5

Googled tickets for a production at Ford's Theatre. Brought up event ticket sales as the first on Google. Looked like Ticketmaster and made the assumption I was on its site. Bought "best available" for the date and paid well over $200 for two tickets after a substantial ticket price plus service fees and shipping charges. What I received were two tickets in somebody else's name for the upper far... Read more

Was this review helpful? 1 0

  • May 26
  • Tickets
  • Phoenix, Arizona
  • Event Tickets
  • 218
  • REVIEW RATING 4/5

I bought tickets to U2 in Phoenix 7 weeks in advance. The tickets were half off face value, and the fees were reasonable. The tickets were sent right over and I had no trouble printing them out. The tickets were totally legit and exactly as advertised. The concert was great and we all had a really good time. No hassles at all. I wanted to write this review because I read other reviews on this... Read more

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