Event Tickets Center Complaints and Reviews

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  • Customers like
    • Real tickets no hassles2
    • Nada1
    • Real tickets at half price1
  • Customers don't like
    • False advertising5
    • Dishonesty4
    • Unwillingness to be fair4

  • Jun 28
  • Tickets
  • Milford, New Jersey
  • Positive Experience
  • 29
  • REVIEW RATING 4/5

I was so nervous when I read these reviews after ordering VIP tix for Train, The Fray, and Matt Nathanson at PNC Bank Arts Center on June 27, 2015. Especially since I ordered them on Thursday night for a Saturday show. But my tickets arrived via Fed Ex by 10 a.m. Saturday morning, and they were legit. We had a great time with the VIP experience. After I read the bad reviews, I called back... Read more

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  • Jun 17
  • Tickets
  • Richmond, Virginia
  • Fords Theatre Event Ticket
  • 108
  • REVIEW RATING 4/5

Googled tickets for a production at Ford's Theatre. Brought up event ticket sales as the first on Google. Looked like Ticketmaster and made the assumption I was on its site. Bought "best available" for the date and paid well over $200 for two tickets after a substantial ticket price plus service fees and shipping charges. What I received were two tickets in somebody else's name for the upper far... Read more

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  • May 26
  • Tickets
  • Phoenix, Arizona
  • Event Tickets
  • 163
  • REVIEW RATING 4/5

I bought tickets to U2 in Phoenix 7 weeks in advance. The tickets were half off face value, and the fees were reasonable. The tickets were sent right over and I had no trouble printing them out. The tickets were totally legit and exactly as advertised. The concert was great and we all had a really good time. No hassles at all. I wanted to write this review because I read other reviews on this... Read more

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  • May 15
  • Tickets
  • Event Tickets
  • 131
  • REVIEW RATING 4/5

Price of tickets for an event should have been 59.50 per seat, charged 128.00, plus a processing fee. We thought we were purchasing tickets from a vetted ticket outlet for the venue as Event Tickets was the first site on google search with a very misleading website address. This company is simply a ticket scalping outlet. Please be cautious and don't be deceived when purchasing tickets online. ... Read more

Was this review helpful? 1 0

  • Apr 23
  • Tickets
  • Lakeland, Florida
  • Ticket
  • 299
  • REVIEW RATING 5/5

I purchased tickets that were supposed to be front row and paid a lot of money for them, but they were front row and a gift so I spent the extra money. The tickets ended up being the 27th row. They literally had closer seats still available at the box office for one third of the price I paid. I have called customer service and sent the email and left voice mails. To this point I have not... Read more

Was this review helpful? 5 0

They're dumb & sold me way overpriced tickets for crappy seats when on the actual event site there were better seats for sale for half the price. I demand a refund or the ability to sell my tickets back. Add comment

  • Apr 20
  • Tickets
  • Costa Mesa, California
  • Concert Tickets
  • 164
  • REVIEW RATING 5/5
Event Tickets Center - Scam!
1 of 2

We received Literally the last row in the not-soled out auditorium...we paid more than double the orchestra cost and got the worst seats in the house!!!! Went to see Jake Shimabikuro at the Orange County Performing Arts Center, had friends buy the tickets. Wanted to buy 6 tickets... were forced to buy 7 tickets by the Event Ticket Center. They said they could only sell 5 or 7 tickets as a... Read more

Was this review helpful? 3 0

  • Apr 15
  • Tickets
  • Sioux Falls, South Dakota
  • Ticket
  • 113
  • REVIEW RATING 4/5

"Scammed" Typed in search terms for stadium and the company came up. Called and checked, as to who I got through to and they stated they were the stadium box office. "Is this ....... box office" ... "yes how can we help you". Ordered two tickets only to then find out they were a different company with a very well deserved "scam"rating. On call back they refused to refund anything and denied... Read more

Was this review helpful? 1 0

  • Mar 29
  • Tickets
  • Tacoma, Washington
  • Concert Tickets
  • 246
  • REVIEW RATING 4/5

Through a Google search for tix, I found myself on the Event Tickets Center.com site. Wanted to surprise my fiance with 2 tix and a fun birthday weekend in OCT. Total charges thru this site was $618 (charged $156 for processing fees). When I discovered these high fees, I went to the actual Caesars Vegas site to find the total quoted price for the same seats (including $60 in fees) was $321!! ... Read more

Was this review helpful? 1 3

  • Mar 12
  • Tickets
  • Concert Tickets
  • 144
  • REVIEW RATING 4/5

Thank you for using the Better Business Bureau's Online Complaint System. Your complaint has been assigned case # 300115423. Correspondence regarding this complaint will be emailed to : simason@simason.net Please print a copy of this for your records. Filed on : March 12 2015 Filed by : Sarah Mason 696 San Ramon Valley Blvd. 223 Danville CA 94526 Filed against : Event Ticket Sales, LLC 7015... Read more

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