Event Tickets Center - Concert ticket refund. Allianz Global Assistance
On 1/28/19, I paid $58.52 to Event Tickets, to insure my 2 Tony Bennett tickets. I paid $1076.39 for the tickets. I called Allianz the same evening that I bought the tickets. I was informed "verbally" that I would receive (by check as no credit card refunds!) a refund of $1017.88 as soon as they received a "Doctors Letter" confirming my reasons for being unable to attend. I complied with all requests. This claim is now in process but I believe that I am only going to receive $508.94. I am unable to find a copy of the "actual policy" on the website where I ordered my tickets. The tickets read "ticketmaster" and I did not buy from ticketmaster.
If I do not get my full refund> I guess I learned a lesson the "hard way"
It is a shame when you pay money in good faith for a service that you do not receive.
Thank You for your review.
Linda Barbalinardo
Reason of review: Not as described/ advertised.
Monetary Loss: $1017.
Preferred solution: Let the company propose a solution.
Location: Long Branch, New Jersey
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