Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
1 comment

This is concerning

When I typed in the rushmore plaza civic center in Rapid City, SD I expected to get the civic center office and purchase tickets on line.

Event Tickets center was the first to come up and I thought that they were the Rushmore plaza center and I was purchasing my tickets directly.

They overcharged me by 4x the amount by doubling the amount of the tickets and also adding a service fee of 35.00 per ticket.

I contacted them and they said all sales are final. When I typed in the location of the performance, their website popped up and they way overcharged for the tickets.

I was naive, but not anymore. I will spread the news so others are not taken in by the "con". Customer service was very rude and just said that they had it covered and if I tried to cancel through my discovercard they would have the 'goods' to prove that they were right.

Product or Service Mentioned: Event Tickets Center Event Ticket.

Reason of review: Pricing issue.

Monetary Loss: $186.

Preferred solution: Price reduction.

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Yes they did lie about being the venue

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