Jeremy J Jnn

Ticket insurance

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What a waste of money. They overcharge you from the original ticket price on top of adding a service charge. I get insurance for my tickets and they still fail to reimburse me for not being able to attend the show!!! If 0 stars were an option they would have it from me. Gladly Jeremy Johnson, a hardworking American citizen with multiple children that can't be allowed to have his money back. 400 for monster jam tickets!!! What a waste of a company!!!
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Loss:
$360
Cons:
  • Over priced
  • Unwilling to refund even with insurance

Preferred solution: Full refund

User's recommendation: Don't buy from these scammers!!!!!!!!!

Kathy S Mhm

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Do Not Recommend

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Event Tickets Center - Do Not Recommend
Event Tickets Center - Do Not Recommend - Image 2

We purchased 2 tickets for a show in March of 2024 and 4 days later we were notified that the event was rescheduled for October 2024 (7 months later). We are moving out of the city, where the event was to take place, at the beginning of June.

We notified them immediately, but they only provided us with a link to resell the tickets (meaning they get paid a processing fee twice) at a loss to us. They assured us the tickets would still be good, but what good does that do if we can't go? We are now expected to travel from one city to another? Initially we were told that no refunds were authorized but I discovered that the venue did in fact authorize refunds.

When I sent them the proof of refunds being authorized they decided to offer me a $55 refund of a $465 purchase. I suppose they thought we would be able to attend now? They failed to understand, or acknowledge, the fact that we are moving away from the city. Far away.

Their advertisement of 100% satisfaction guarantee is false advertisement.

Now, like so many others, we must file a complaint with the BBB in order to receive a refund. Also, their ticket prices are twice that of anyone else.

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Loss:
$465
Cons:
  • False advertising

Preferred solution: Full refund

User's recommendation: Look elsewhere for tickets.

Brandon S Mfj

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Return tickets

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Event Tickets Center - Return tickets
Event Tickets Center - Return tickets - Image 2
I dont have a complain, I actually tried to get off work for the cup series on a Sunday and wasnt able to get a day off due to 2 other employees on vacation that week.
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Loss:
$295
Pros:
  • Easy

Preferred solution: Full refund

Sinteria T

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Refund from Monster jam

Event Tickets Center - Refund from Monster jam
Monster jam event 7pm but due to bad weather I couldnt take my 3,5,6 years old in that weather it didnt give me Option to request and refund the day of please can some one help me my father Dennis luster payed for it
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Loss:
$268

Preferred solution: Full refund

Jennifer B Qud

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RIDICULOUS PRICES!! DO NOT USE

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Event Tickets Center - RIDICULOUS PRICES!! DO NOT USE
They are a RESELLER of tickets. They hide that fact on their website in small font... I paid $430 for (2) $47 tickets! I WILL NEVER BUY FROM THEM AGAIN! The company really tries to make it seem like they are ticket seller, but they aren't. You think ticketmaster is a rip-off??? You haven't seen anything until you deal with this company.
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Loss:
$300
Cons:
  • Insanely expensive

Preferred solution: Price reduction

User's recommendation: AVOID AT ALL COSTS

Corey B Lev

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Verified Reviewer

Order tickets for the NCAA tournament today .To take my son , purchase tickets in one section received tickets in a completely different lower priced section.

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Original review Mar 22, 2024
First off I thought I was ordering from the box office. But I was ordering from event tickets center selected seats in section 116. Only to receive tickets from section 218 now I am unable to contact anybody at this company. Prior to the event tickets are selling fast. So they're suggested resolution isn't a refund but they will resell my tickets at a substantially lower cost. So I can financially take the hit for their mistake.
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Loss:
$173
Pros:
  • Are non
Cons:
  • Accuracy is garbage

Preferred solution: Full refund

User's recommendation: I would recommend not using their service. In addition they are you're unable to contact them to fix problems

Anonymous

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Verified Buyer
| map-marker Blythe, California

Purchase tickets at wrong venue

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Event Tickets Center - Purchase tickets at wrong venue
Immediately after I booked tickets for Jennifer Lopez I realized I booked the wrong venue. I am very upset as the Event Ticket Center wouldn't cancel my tickets. I wanted to see Jennifer Lopez in Vegas instead of 1000 Palms. I realize it was my fault, but they wouldnt cancel my tickets so I could re book in Vegas. I am flying down from Canada to Vegas. The insurance company said they cant help. Im not a wealthy person, and this was a real life time wish.
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User's recommendation: I will never book tickets through Event Ticket Center

Rozzanda I

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Verified Reviewer

I need to know if I'm ordering right. Do I need the app ?

I ordered tickets for the blues event at the State Theater downtown Cleveland Ohio. I purchased two tickets for $136.00 each. As I entered my card info a message popped up stating the seats were already taken. So I steered to get what was availble next this set af tickets cost $149.00 each another message popped up asking if I wanted to make purchase because I already purchased 2 tickets I tried to respond, get it confirmed but did not succeed. Want to know wheres my order!!
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Loss:
$272
Pros:
  • Blues concert
Cons:
  • Seat has a decent price

Preferred solution: Deliver product or service ordered

Renae O Etp

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Verified Reviewer

Fake phony tickets

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Turned away at the box office for fraudulent tickets! On the phone with their "customer service" runaround of excuses and third parties. Humiliating and I will NOT let this go
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Loss:
$650
Cons:
  • Fraudulent practices
  • Theives
  • No satisfaction from all customer service ave ues

Preferred solution: Full refund

User's recommendation: AVOID!!!

Brooke G Cul

I have not received the tickets I ordered that I paid for through affirm

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I purchased Monster Jam tickets through event tickets center and paid for them with the affirm app so I could make sure I got them. I cant get them on the phone. I know the event is not until April 13 but these tickets are for my son and I that I purchased for his birthday! Please help! What do I do?
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Loss:
$182
Cons:
  • Communication
  • Timely delivery

Preferred solution: My tickets or a full refund

User's recommendation: Do NOT order through event tickets center

Jayne K Cht

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Verified Reviewer

I’m out $1500

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Event Tickets Center - I’m out $1500
Event Tickets Center - I’m out $1500 - Image 2

I purchased concert tickets for my son as gift 4mos ago. I received an email right away that I would receive my tickets the day before the concert (yesterday) - So yesterday comes around and no tickets.

I ended up purchasing 2 more tickets, much better seats for 1/2 the price. I emailed the site and the seller x 4 that I wanted a refund since the tickets were not delivered on the day specified. They did not deliver them until 30min prior to the event - and when I tried to list them for sale, they said unsellable!! I purchased themI should be able to do with them what I please!!

Thank God I purchased other tickets or it would have been a big disappointment for my sons 30th birthday, This site is a rip off and a scam!! Im out $1500!!!

View full review
Loss:
$1500

Preferred solution: Full refund

User's recommendation: SCAM

rich b Vzk

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Verified Reviewer

Lack of response to fox ossue

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after 3 phone calls and 30 minutes on phone to fix an issue with their mailbox being full. i was requested to send them info and obviously cannot with box being full this is after 8 emails from them wanting me to jump thru hoops to resell my tickets. a non english speaking would be able to fix my issue whereas these folks manning the calls cannot. will never buy tickets from them again
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Loss:
$315
Pros:
  • No service
Cons:
  • No service

Preferred solution: Full refund

william s Gks

Wrong purchase

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Tickets for wrong City right musical I am in Philadelphia and the musical is in Wilkes Barrel thats two hours away
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Loss:
$235
Pros:
  • Great tickets
Cons:
  • Getting a refund

Preferred solution: Full refund

User's recommendation: Pay attention

Trenia Xjt

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

About tickets don Omar concert

In still waiting for my ticket I dont have my ticket I a get charge for $688 n I dont have my tickets n the event is tiday
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Glen T Wlv

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Verified Reviewer

No clear answers to any question asked

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I pay for tickets your company obviously does not possess you charge me 220 dollars 2 send those tickets then you don't want to get them to me till the day of the event when I have to plan transportation and lodging the night of the show
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Cons:
  • No answers

Preferred solution: Deliver product or service ordered

Emad Gwb

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Verified Reviewer

I need my refund. The event was canceled. It's al...

I need my refund. The event was canceled. It's al a bur wit dealer and jcole . I got the email today
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