Event Tickets Center Reviews and Complaints | eventticketscenter.com @ Pissed Consumer

Most helpful review

New Reviewer

May 18, 2022 Liz H Glv

There's an error message on my tickets

Every time I open it it gives me a message but my tickets are ready and I would like them! I have the pictures for it on what message its giving me. I open the email said the tickets are ready so I hit the claim button and then it says error someone has been told about it to fix it! These tickets are expensive and I need them !

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#3587133

Pros

Fast

Cons

We dont ghive a sht attitude no offer to make it right

Loss

$267

Preferred solution

Deliver product or service ordered

New Reviewer

Aug 10, 2022 Shaylee E

Ticket didnt work

Hello, I bought a ticket to see "The Chicks" awhile ago and yesterday was the day they had their event. I was so excited to go and be there but when I got up to the gate to scan my ticket it wouldn't come up. I tried finding my ticket and couldn't find it on my email....

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#3841141

Location

Medford, Oregon

Aug 10, 2022 PissedConsumer3840659 of Dallas, TX

I’ve been on the phone on hold for 2 hours!

1.0

Ive been on the phone on hold for 2 hours. Provide an option to call back. Ive said enough. Why do I need to put more information to be able to submit this?

User's recommendation: Option to call us back.

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#3840659

Location

Dallas, Texas

New Reviewer

Aug 09, 2022 Desiree S Ifm

Awful ! Do not use them!

These guys are scam artists. DONT USE THEM. I wanted to buy tickets to a show. I typed the shows name & it took me to their site. I thought that the box office from the venue had designated these guys to sell tickets. NO that was not the case. These guys buy tickets from Ticket Master and add $25 extra after tax & delivery. When you realize it & complain. They wont give you a refund. Because the claim there is a fine print that say their is no refund! Who in earth reads the fine print? Be careful!!! DONT USE THESE SCAMMERS!!

User's recommendation: Go direct to Ticket Master, Stubhub, Gold Star ..etc.

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#3837238

Pros

I dont know

Cons

Being ripped off
Blaming us for misunserstanding
High service fee

Loss

$50

Preferred solution

Price reduction

Aug 08, 2022 PissedConsumer3832929 of Citrus Heights, CA

Refunds

1.0

Never was able to really get my tickets it said I received them but I didn't get them. Missed the concert because the website would not load and bring me to get my tickets. Total BS.

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#3832929

Location

Citrus Heights, California

Aug 06, 2022 PissedConsumer3829144 of Doral, FL

To find out about my tickets

I would like to have my Kevin HEART ticket sent to my home because my phone isn't good at down loading

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#3829144

Location

Doral, Florida

Aug 06, 2022 PissedConsumer3829121 of Doral, FL

To find out about my tickets

Ticket center i would like to have my Kevin HEART ticket sent to my house. 836venetian isles dr town house 105 West palm beach 33403

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#3829121

Location

Doral, Florida

New Reviewer

Aug 04, 2022 Judy G Run

Never received tickets

1.0

Never received tickets , received confirmation number but that is all I have. Tried calling, never got called back

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#3822560

Location

Kalamazoo, Michigan

Preferred solution

Deliver product or service ordered

New Reviewer

Aug 03, 2022 Wesley D Vpj

I want to cancel my order

I think its ridiculous and I want to be refunded cause we are unable to go we have other plans that day

User's recommendation: This sight is a joke.

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#3820861

Product

Event Tickets Center Event Ticket

Loss

$595

Preferred solution

Full refund

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New Reviewer

Aug 02, 2022 Debbie A Dzc

Tickects

i purchased a ticket for weird al in october. Some one has got into my email and changed the password so I CAN NOT get in to my email. to get the ticket. I have a another email could I have the tickets sent again to a different email? Same person just different email. thank you. New Email aherndebbie65@***.com ahernd16@***l is the one I can not get in..

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#3818074

Pros

Good map for seating

Loss

$20400

Preferred solution

Deliver product or service ordered

New Reviewer

Aug 02, 2022 Dchan0924

I have tried for several weeks to get my email corrected so I can received my tickets and you have been absolutely no help!!! You sent me to the Just Answer site that charged me a dollar for no help.

1.0

Event Tickets Center - I have tried for several weeks to get my email corrected so I can received my tickets and you have been absolutely no help!!! You sent me to the Just Answer site that charged me a dollar for no help.

I did a chat with a woman and made clear my dilemma and she only sent me to the answer site that charged me money to tell me they could not help and told me to call your website. I did but was on hold for and hour. I sent an email explaining my situation and am awaiting an answer. Since the concert is next week I hope they respond promptly so I can get my situation resolved. I will never recommend this site for ticket purchases again. Your Customer support is nil.

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#3818041

Pros

Ther are no pros

Cons

Customer service is slow and unhelpful

Loss

$2010

Preferred solution

Tickets sent to incorrect email or full refund of tickets never received.

New Reviewer

Jul 27, 2022 Brandon R Lcf

Over charged

I paid $200/ ticket and they are now posted for $60. This is complete and utter *** You are literally robbing people. I demand a refund.

User's recommendation: Don’t ever buy anything here.

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#3800379

Cons

Charged me 4x the amount of a normal ticket

Loss

$560

Preferred solution

Price reduction

New Reviewer

Jul 25, 2022 Nathaniel H Ter

Refund

I purchased tickets for the Dru Hill concert and couldn't attend the concert due to the death of my father that Saturday morning. I tried contacting Event Ticket the same day but couldn't. So I am asking for a full refund due to my situation.

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#3794019

Location

Hoffman Estates, Illinois

Loss

$465

Preferred solution

Full refund

New Reviewer

Jul 19, 2022 Sarah E Vmb

NEVER RECEIVED TICKETS

1.0

Hello I did not receive my tickets and the event is this Saturday. I need help with this. I have tried calling and have waited on hold for hours and have never been able to speak with someone. I need to retrieve my tickets. The automated message said that they sent them and to look but I have searched high and low in my emails and I never received them. The system of delivery here is very confusing and I do not have access to the tickets that were "transferred" to me.

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#3775654

Cons

Not having a good customer service

Preferred solution

Deliver product or service ordered

Jul 16, 2022 PissedConsumer3765988 of Durham, NC

Totally disappointed

1.0

I purchased tickets over two months in advance . The day of the concert was sent a email stating tickets will be sent check email or spam . Two hours before the event I was sent another email saying tickets were not available and my money would be refunded within 3 to 5 days.never

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#3765988

Location

Durham, North Carolina

New Reviewer

Jul 14, 2022 Dutch K Gwb

Deceptive and abusive practices... Be careful!

1.3

Update by user Jul 15, 2022

The seller has responded with rude refusals. They have absolutely refused to consider that they made a mistake, and have refused to issue a refund even though I do not have the tickets.

I have filed a complaint through Better Business Bureau, which they refused to resolve, and am not waiting on a fraud investigation from my bank. Next step will be a complaint filing with the FTC, etc.

Original review posted by user Jul 14, 2022

This is a bad actor in a shady industry. They are using a series of unscrupulous schemes to deceive and abuse their customers. This includes manipulating their reviews, so dont believe Google Reviews or their guarantees. There are hundreds of documented complaints against this company. Avoid them at all costs!

User's recommendation: Avoid if at all possible.

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#3761368

Product

Event Tickets Center Event Ticket

Pros

Real tickets
Good map of seating

Cons

Total scam
Unwillingness to be fair
Non responsive

Loss

$397

Preferred solution

Full refund

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

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Delivery Service	2/5
Diversity of Products or Services	2/5
Website	1/5
Price Affordability	1/5
Product or Service Quality	1/5

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Top Event Tickets Center Reviews

"No I don't have a problem no more. Called the customer service number and a real nice gentleman talked me threw it on getting my tickets..thank you anyway"

"I’ve been on the phone on hold for 2 hours!"